Coaching Services
Charlotte Landram creates and leads customized training and development programs for title companies. She has led workshops across the United States and Canada as well as in Australia and the United Kingdom. Her highly effective approach is to combine group education with a series of follow-up coaching sessions with individual sales people. "The results achieved are four times greater when excellent training is followed by professional coaching," says Charlotte.
Participants of the program are typically coached twice a month in 45 minute telephone sessions to:
- Identify their strengths and developmental opportunities.
- Set challenging goals and employ specific strategies to reach them.
- Recognize obstacles to sales and customer service success and develop approaches to overcome them.
- Employee specific techniques learned in the training and development programs.
- How to develop a strong personal brand
- How to build trust
- How to successfully "ask for the business"
- How to position oneself favorably against the competition
- How to listen effectively
- How to make persuasive presentations
- How to maintain a positive self image
- How to work well with other team members
